We can confirm this incident has been resolved, and all services are working as expected. We're once again sorry for the inconvenience this may have caused. If you have any questions or need our assistance, feel free to reach out at support@kaisa.io.
Posted Oct 14, 2026 - 01:00 CEST
Monitoring
Our team detected the root cause, developed a fix, and we're currently monitoring this. Services are back online, and the delay in call recordings is being processed and catching up. If you have any questions or need our assistance, feel free to reach out at support@kaisa.io.
Posted Oct 14, 2026 - 00:44 CEST
Investigating
We are currently experiencing some issues with our AI Call analytics and delays related to call recordings. Our engineering team is currently investigating this, and working on the root cause. We're sorry for the inconvenience this may have caused, and if you have any questions feel free to reach out at support@kaisa.io.
Posted Oct 14, 2026 - 00:01 CEST
This incident affected: AI Features and DNCS (Dynamic number functionalities).