Kaisa Status

All Systems Operational

AI Features Operational

Inbound Calls (Calls to Kaisa tracking numbers) Operational

Outbound Calls (PIN callback solution) Operational

Kaisa App Operational

rest API Operational

Engagement Builder - Events Operational

DNCS (Dynamic number functionalities) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

Call issues

Resolved - We can confirm this issue has been resolved, and everything is working as expected since 11:47 CEST.
Sep 3, 13:58 CEST

Monitoring - Our team is currently monitoring the issues, and we believe the calls are no longer affected. However, if you have any issues, please feel free to email us at support@kaisa.io
Sep 3, 12:17 CEST

Identified - One of our main telephone service providers is experiencing issues, and some of the calls may be failing. Countries that may have been affected are Spain, Italy and France. The issues has been identified, and we see that the traffic is back to normal, and everything is connecting successfully at the moment. We're sorry for the inconvenience, and if you have any issues, or questions, please feel free to email us at support@kaisa.io.
Sep 3, 12:01 CEST

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Server Maintenance

Completed - The scheduled maintenance has been completed.
Aug 27, 23:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 23:00 CEST

Scheduled - We are making planned changes to our servers in our continued effort to improve our services. This maintenance is not expected to have any customer impact. Any questions, please reach out to support@kaisa.io
Aug 24, 14:31 CEST

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.