All Systems Operational

AI Features Operational
Inbound Calls (Calls to Kaisa tracking numbers) Operational
Outbound Calls (PIN callback solution) Operational
Kaisa App Operational
rest API Operational
Engagement Builder - Events Operational
DNCS (Dynamic number functionalities) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Server Maintenance Oct 20, 2026 06:00-09:00 CEST

We are making planned changes to our servers in our continued effort to improve our services. This maintenance is not expected to have any customer impact. Any questions, please reach out to support@kaisa.io
Posted on Sep 11, 2026 - 15:36 CEST

Server Maintenance Oct 21, 2026 06:00-09:00 CEST

We are making planned changes to our servers in our continued effort to improve our services. This maintenance is not expected to have any customer impact. Any questions, please reach out to support@kaisa.io
Posted on Sep 11, 2026 - 15:37 CEST

Server Maintenance Oct 22, 2026 06:00-09:00 CEST

We are making planned changes to our servers in our continued effort to improve our services. This maintenance is not expected to have any customer impact. Any questions, please reach out to support@kaisa.io
Posted on Sep 11, 2026 - 15:38 CEST

Oct 19, 2026

No incidents reported today.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 06:00 CEST
Scheduled - We are making planned changes to our servers in our continued effort to improve our services. This maintenance is not expected to have any customer impact. Any questions, please reach out to support@kaisa.io
Sep 11, 15:35 CEST

Oct 14, 2026

Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 06:00 CEST
Scheduled - We are making planned changes to our servers in our continued effort to improve our services. This maintenance is not expected to have any customer impact. Any questions, please reach out to support@kaisa.io
Sep 11, 15:34 CEST
AI Call Analytics and Call recording issues
Resolved - We can confirm this incident has been resolved, and all services are working as expected. We're once again sorry for the inconvenience this may have caused. If you have any questions or need our assistance, feel free to reach out at support@kaisa.io.
Oct 14, 01:00 CEST
Monitoring - Our team detected the root cause, developed a fix, and we're currently monitoring this. Services are back online, and the delay in call recordings is being processed and catching up. If you have any questions or need our assistance, feel free to reach out at support@kaisa.io.
Oct 14, 00:44 CEST
Investigating - We are currently experiencing some issues with our AI Call analytics and delays related to call recordings. Our engineering team is currently investigating this, and working on the root cause. We're sorry for the inconvenience this may have caused, and if you have any questions feel free to reach out at support@kaisa.io.
Oct 14, 00:01 CEST

Oct 13, 2026

Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 06:00 CEST
Scheduled - We are making planned changes to our servers in our continued effort to improve our services. This maintenance is not expected to have any customer impact. Any questions, please reach out to support@kaisa.io
Sep 11, 15:33 CEST

Oct 12, 2026

Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 21:00 CEST
Scheduled - We are making planned changes to our servers in our continued effort to improve our services. This maintenance is not expected to have any customer impact. Any questions, please reach out to support@kaisa.io
Oct 1, 09:38 CEST

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Some calls in Norway may be affected by ongoing local network issues
Resolved - Telenor confirmed at 18:48 that the problem was solved, and traffic has been running as normal since 17:25 CEST
Oct 8, 18:56 CEST
Monitoring - According to latest update 17:40 Telenor reports clear network improvements, but some call disruptions, including calls to other networks and emergency services may still persist.
Oct 8, 18:05 CEST
Investigating - Customers in Norway may experience call disruptions due to local network issues. We are monitoring the situation.
Oct 8, 17:52 CEST
Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 06:00 CEST
Scheduled - We are making planned changes to our servers in our continued effort to improve our services. This maintenance is not expected to have any customer impact. Any questions, please reach out to support@kaisa.io
Sep 11, 15:37 CEST

Oct 7, 2026

Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 06:00 CEST
Scheduled - We are making planned changes to our servers in our continued effort to improve our services. This maintenance is not expected to have any customer impact. Any questions, please reach out to support@kaisa.io
Sep 11, 15:36 CEST

Oct 6, 2026

Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 06:00 CEST
Scheduled - We are making planned changes to our servers in our continued effort to improve our services. This maintenance is not expected to have any customer impact. Any questions, please reach out to support@kaisa.io
Sep 11, 15:35 CEST

Oct 5, 2026

No incidents reported.

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