Kaisa Status Page

All Systems Operational

Inbound Calls (Calls to Kaisa tracking numbers) Operational
Outbound Calls (PIN callback solution) Operational
Kaisa App Operational
rest API Operational
Engagement Builder - Events Operational
DNCS (Dynamic number functionalities) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Server Maintenance Jun 3, 2026 23:00 - Jun 4, 2026 01:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Jun 01, 2026 - 14:12 CEST
Scheduled - We are making planned changes to our servers in our continued effort to improve our services. While we have done our best to minimize any impact, during this deployment calls may be affected and not connect properly or terminate prematurely for approximately 5-10 minutes during the deployment window. Any questions please reach out to support@kaisa.io
Jun 01, 2026 - 14:10 CEST
Jun 3, 2026

No incidents reported today.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Server Maintenance
Completed - The scheduled maintenance has been completed.
May 21, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 22:00 CEST
Scheduled - "We are making planned changes to our servers in our continued effort to improve our services. While we have done our best to minimize any impact, during this deployment calls may be affected and not connect properly or terminate prematurely for approximately 5-10 minutes during the deployment window. Any questions please reach out to support@kaisa.io
Apr 27, 10:27 CEST
May 20, 2026
Issues with DNCS API
Resolved - We can confirm this incident is now resolved, and all our services are up and running correctly now. Our engineering team will maintain active monitoring to guarantee continued performance. Once again, we're sorry for the inconvenience this may have caused, and if you have any questions or need any help, feel free to contact us at support@kaisa.io.
May 20, 16:55 CEST
Monitoring - We want to inform you that our team has deployed a fix to resolve this issue. Everything appears to be running as expected, and we are continuing to monitor the situation closely.

If you have any question , please don't hesitate to reach out here support@kaisa.io
May 20, 16:21 CEST
Investigating - We are currently experiencing issues in our dynamic number generation and API requests. We are looking into the root cause from our side at the moment, and we are sorry for any inconvenience this may have caused. If you need any help, please contact us at support@kaisa.io.
May 20, 15:58 CEST
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