Kaisa Status Page

All Systems Operational

Inbound Calls (Calls to Kaisa tracking numbers) ? Operational
Outbound Calls (PIN callback solution) ? Operational
Kaisa App ? Operational
rest API ? Operational
Engagement Builder - Events ? Operational
DNCS (Dynamic number functionalities) ? Operational
AWS ? Operational
AWS ec2-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS ec2-ap-southeast-1 Operational
AWS elb-eu-central-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Server Maintenance on 2025-10-27 Oct 27, 2025 21:00-22:00 CET

We are making planned changes to our servers in our continued effort to improve our services. This maintenance is not expected to have any customer impact. Any questions, please reach out to support@kaisa.io
Posted on Oct 20, 2025 - 11:02 CEST

Server Maintenance on 2025-10-28 Oct 28, 2025 09:00-17:00 CET

We are making planned changes to our servers in our continued effort to improve our services. This maintenance is not expected to have any customer impact. Any questions, please reach out to support@kaisa.io
Posted on Oct 20, 2025 - 11:05 CEST
Oct 23, 2025

No incidents reported today.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025
Resolved - The affected services are back up and the issue is resolved
Oct 15, 20:32 CEST
Update - We are continuing to investigate this issue.
Oct 15, 13:43 CEST
Investigating - We are currently experiencing issues that may affect our Engagement Builder and some post-call events. We know the root cause and are actively working on a fix. If you have any questions, please contact our support team at: support@kaisa.io
Oct 15, 13:43 CEST
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.